Refund policy

Return & Refund Policy
At Blingo, customer satisfaction is important to us. Please read this Return & Refund Policy carefully before placing your order.
Mystery Boxes
Our Mystery Boxes contain randomly selected fashion accessories and surprise items. By purchasing a Mystery Box, you acknowledge and accept that the contents are a surprise and may vary from box to box.
We do not accept returns, exchanges, or refunds simply because you are unhappy with the random selection or were expecting specific products, subject to your rights under the Australian Consumer Law. 

Change of Mind
We do not accept returns, exchanges, or refunds for change of mind, personal preference, or incorrect purchases, subject to any rights you may have under the Australian Consumer Law.
Damaged, Faulty, or Incorrect Orders
If your order arrives damaged or faulty, or you receive an incorrect item, please contact us as soon as possible and within 14 days of receiving your order.
Please provide:
Your order number
A description of the issue
Clear photos of the damaged, faulty, or incorrect item(s)
Once we have reviewed your claim, we will provide an appropriate solution in accordance with your consumer rights and applicable law. Depending on the circumstances, this may include a repair, replacement, refund, or other appropriate remedy

Australian Consumer Law
Nothing in this Return & Refund Policy excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (ACL).
If a product has a major failure, is not of acceptable quality, is significantly different from its description, or otherwise fails to meet the consumer guarantees, you may be entitled to a repair, replacement, refund, or other remedy as required by law.
For more information about your rights under the Australian Consumer Law, please visit the Australian Competition and Consumer Commission (ACCC) website
For any questions regarding returns or refunds, please contact us at:
Email: info.blingoshop@gmail.com